Terms & Conditions

1. Acceptance of Terms

By accessing and using Patalink's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Patalink provides package tracking and logistics services across Kenya. Our services include:

• Real-time package tracking
• SMS and email notifications
• API integration services
• Multi-carrier support
• Customer support services

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with applicable laws
• Not misuse or abuse our platform
• Respect intellectual property rights

4. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these terms by reference, explains how we collect, use, and protect your information when you use our services.

5. Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee that our services will be available at all times. We may temporarily suspend access for maintenance, updates, or other operational reasons.

6. Limitation of Liability

Patalink shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us: